It can be a hassle having to unplug and cart your computer or laptop from the office to an IT Support Centre. Here at Soho IT we come to your offices, at a time that is convenient for you. Soho IT have the best support staff to help out with any problem you may have with your computer or network, and whenever possible we'll try and be there on the same day.

Soho IT have a range of remote support packages to reduce the cost of any onsite time required. Our standard onsite rate is highly competitive at a cost of £60.00 per hour ex VAT. If you take out one of our remote support packages the hourly cost can go as low as £50.00 per hour.

Need help buying a new PC or Server? Soho IT can advise you on the best solution and where needed can supply the hardware or software usually on a next day basis.

Leveraging relationships developed over many years, we are able to offer hardware and software and very competitive rates.

We provide IT Support for a variety of hardware and software including:

Hardware

• PC's and Apple Macs
• Laptops
• Windows Servers
• Blackberrys, iPads and PDAs.
• Printers - Networked and USB

Software

• Windows XP, Windows 7
• Windows Server (All versions)
• Exchange Server (All versions)
• Microsoft Small Business Server
• Antivirus/Malware/Spamware

Soho IT has several remote support packages that enables small and medium sized businesses to have just one flat monthly fee for IT Support.

• Unlimited remote support calls and fixes for your employees wherever they are in the world
• Support issues can be logged by phone or by email and we guarantee a response within 1 hour
• We manage all system and antivirus updates out of hours while you sleep
• All of your systems and networks are included in our remote real time monitoring system.
• Reduced onsite engineer rate of £50.00 per hour
• Unlimited advise and support on network security or network improvements

Soho IT are currently resolving 91% of all IT issues remotely thus saving you the client escalating IT support costs. And because we prefer to resolve all non-critical IT Support issues out of hours, it means that your staff can keep working when they need to. Obviously all the urgent issues are resolved in line with our stringent Service Level Agreement which means greater levels of productivity for your business. All of our IT Support packages are backed by our 30 day satisfaction guarantee. In the unlikely event that you aren't entirely happy with us or our service, just give us 30 days' notice from invoice and we'll help you move on.