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Out of the box thinking.
Soho IT was founded by Wayne Stanley who after being Head of IT for several Multi-national companies, decided that there was a better way to support the IT needs of medium sized enterprises. Originally specialising in Supporting Media sector clients, our reputation and referral system now means that we support clients in nearly every sector of the market.
Our unique 24 x 7 IT Support system means that we are able to support clients around the world during their office hours resolving most IT Support issues remotely and when needed we have local agents that can get to the client if an onsite presence is required. Currently we have clients on 3 continents, with their IT systems plugged into our real time monitoring tools that means we are always one steps ahead of any issues that may arise.
What sets us apart from other IT Support companies is the fact that we are fast paced and dynamic in our approach. At the core our solutions are always customer focused and we speak YOUR language - English! Because of our advanced infrastructure, we are currently resolving 91% of all IT Support issues remotely. That means if a client is on one of our Remote IT Support Packages, the have a set monthly fee for IT Support and most if not all of their issues are resolved from our data centre headquarters.
Everyone at Soho IT really cares about our clients and we regularly conduct audits on our client systems to find ways that they can get more out of their IT or to suggest areas that the client may be able to save vital expenditure in the current climate. As far as IT Support and Hosted Cloud Solutions go, Soho IT deliver industry leading technology focused on a clients needs.